Manually Add or Modify Users

To manually add a pre-MiCollab Release 7.0  user, click Manage and Create New User. Enter the following fields and click Save.

 NOTES:
Imported user data cannot be modified, and users created in this view are not synchronized with any other applications (Users and Services, PBX, MiCollab Client Service etc.)

When MiCollab Client is configured as a stand-alone deployment without MiCollab or an MBG, you must enter the PBX SIP fields manually.

 

Setting

Description

Profile

Select the deployment profile to use for the new user account. The deployment profile adds deployment settings which are necessary to set up the client software, but are not yet specified by the user account information. Go to Deployment Profiles Tab for more information.

First name

The user's first name.

Last name

The user's last name. This is a required setting.

Email address

The email address used to send download links and authentication credentials to a user. This is a required setting.

Language

This field is currently not in use.

PBX SIP Host

IP address of the PBX this client uses for SIP.

PBX SIP user name/Device number

User name or device number of the PBX user account that this account uses.

PBX SIP password

Password that allows access to the PBX SIP user account.

Voicemail number

Number to call to retrieve voicemail messages.

Voicemail PIN

PIN to access voicemail messages.

MBG SIP host

IP address of the Mitel Border Gateway (MBG) for this user account. This value is fetched from the selected Deployment Profile!

MBG SIP user name

User name of the MBG user account that this account uses. It is synched from the MBG or entered manually.

MBG SIP password

Password that allows access to the MBG SIP user account.

MiCollab Client Service host

FQDN of the MiCollab administration server.

MiCollab Client Service port

Port used on the MiCollab administration server.

MiCollab Client Service user name

User name for the MiCollab Client Service.

 NOTE: If the MiCollab Client Service user name changes, a factory reset has to be executed on the client and the configuration has to be redeployed with the option "Deploy" on the page Users >> Manage.

MiCollab Client Service password

Password for MiCollab Client Service user account.

Deployment PIN (Generate PIN)
(Optional)

You can set a Deployment PIN for users to increase security for MiCollab Client deployment.
Click Generate PIN to auto-generate a PIN for the user. The user has to enter this PIN after scanning the QR code or clicking on the deployment link.

The Deployment PIN must be between 4 and 20 characters long and must contain only numbers.

Note: For security reasons, this PIN is not included in the deployment e-mail. You must communicate the Deployment PIN to the end users separately.

 NOTE:  You can set the same Deployment PIN for all users. After setting up all user accounts, select Manage under the Users menu.
Select Export CSV at the bottom of the table. The MiCollab Client password, PBX SIP password, Teleworker SIP password and Voicemail PIN will not be exported. However, in the exported file, you can set the Deployment PIN to the same number sequence for all table rows and re-import the file using Import CSV. Ensure you communicate the Deployment PIN to end users.